Terms of use United Kingdom

PayDo E-money Payment Services Terms and Conditions

 

Version

v.1.2.

THIS PAYDO (ECOMMERCE TECHNOLOGIES LTD.) E-MONEY PAYMENT SERVICE TERMS AND CONDITIONS (“TERMS”, “TERMS AND CONDITIONS”) APPLY TO YOUR PAYDO ACCOUNT AND TO THE USE OF THE PAYDO SERVICES. ALL ANNEXES REFERRED TO IN THESE TERMS AND CONDITIONS FORM PART OF THESE TERMS AND CONDITIONS.

YOU MUST READ THESE TERMS AND CONDITIONS CAREFULLY. BY USING AND ACCESSING YOUR PAYDO ACCOUNT AND PAYDO SERVICES, YOU WILL BE DEEMED TO HAVE READ AND ACCEPTED THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, YOU SHOULD NOT USE AND/OR ACCESS YOUR PAYDO ACCOUNT AND PAYDO SERVICES.

YOU CAN USE AND ACCESS ANY ONE OR MORE OF THE PAYDO SERVICES ONLY AND EXCLUSIVELY IF YOU HOLD A PAYDO ACCOUNT.

YOUR PAYDO ACCOUNT IS OPERATED BY ECOMMERCE TECHNOLOGIES LTD (REGISTERED NUMBER 10844998), CAMBRIDGE HOUSE, 16 HIGH STREET, SAFFRON WALDEN, ESSEX, CB10 1AX, THE UNITED KINGDOM, ACTING ON THE TERRITORY OF THE UNITED KINGDOM AND GIBRALTAR AS AN AUTHORISED ELECTRONIC MONEY INSTITUTION PERMITTED TO ISSUE E-MONEY AND PROVIDE PAYMENT SERVICES (REFERENCE NUMBER: 900916). IF YOU HAVE ANY QUERIES ABOUT THE PAYMENT SERVICES IN THESE TERMS AND CONDITIONS, PLEASE CONTACT PAYDO CUSTOMER CARE.

1. Definitions

1.1. “Account” or “PayDo Account” means the electronic money account held in the name of the Customer that is a legal entity or an individual in the PayDo system to provide financial services (PayDo Services) according to these Terms.

1.2. “API” means PayDo proprietary application programming interface, which shall be provided by PayDo to the Customer and used by the Customer to process payments with PayDo Checkout and provide payment instructions in connection with PayDo Mass payments (if applicable).

1.3. “API Keys” means appropriate API credentials provided by PayDo to the Customer to access the API.

1.4. “Bank” means any of the banks used by Us to safeguard funds or to support money transfers and payment services.

1.5. “Card Organization” means any entity formed to administer and promote Cards, such as Visa and MasterCard, or any other payment scheme or organisation that governs the submission of Transactions.

1.6. “Communication channels” means ways for official contact, which are our emails with the stage.paydo.com domain and tickets in Your PayDo account.

1.7. “Customer”, “You”, and “Your” means a legal entity/individual registered with and has opened a PayDo Account with Us and uses PayDo Services (or intends to do so).

1.8. “Electronic Money” means electronically stored monetary value as represented by a claim on the electronic money issuer which (a) is stored on receipt of funds to make payment transactions, (b) is accepted by a person other than the electronic money issuer, and(c) is not excluded by Regulation 3 of the EMR.

1.9. “EMR” means the UK Electronic Money Regulations 2011 as amended or replaced from time to time.

1.10. “Email” means the Customer’s email for registration of the PayDo account to secure access to the PayDo Account and the PayDo Services and to be used in combination with the Password and the provisions of secure customer authentication. as defined under the UK Payment Services Regulations 2017.

1.11. “E-money Payment Service Agreement”, “Agreement” means the agreement that may be concluded between PayDo and the Customer/Merchant for the provision of the Services.

1.12. “Fees and Limits” mean the fees and the limits that apply to Your Account as described in the “Fees” section.

1.13. “IBAN” means International Bank Account Number, which is a standard international numbering system developed to identify an overseas bank account. The number starts with a two-digit country code, then two numbers, followed by several more alphanumeric characters.

1.14. “Merchant” means any retailer providing goods and/or services to its Users through PayDo Checkout.

1.15. “Merchant’s User”, “User” means any individual who makes purchases from the Merchant’s website through PayDo Checkout.

1.16. “Project(s)” means the website(s) operated by the Merchant, submitted in the Merchant’s PayDo Account Dashboard, and which accepts payments for goods and services from Users on PayDo Checkout.

1.17. “PayDo”, “Us”, “We”, or “Our” means Ecommerce Technologies Ltd (registered number 10844998), Cambridge house, 16 High Street, Saffron Walden, Essex, cb10 1ax, The United Kingdom.

1.18. “PayDo Account ID” means the digit code identifier, which You and each Customer are provided by Us during account registration.

1.19. “PayDo Account Dashboard”, “Account Dashboard” means the Customer’s personalised online interface provided by PayDo via its Website, through which the Customer may undertake the Verification Process and exercise control and management of Its PayDo Account.

1.20. “PayDo IBAN” means one of the PayDo account services for sending and receiving transfers and for currency exchange.

1.21. “PayDo Checkout” means one of the PayDo account services, which is an own-developed PayDo page shown to a Merchant’s Users to conclude a transaction for goods and services purchased on the Merchant’s website.

1.22. “PayDo Mass Payments” means one of the PayDo account services which is a method for instant payments to multiple Payees.

1.23. “PayDo Services” means the PayDo Account and services offered by Us as stipulated in Section 3 hereof.

1.24. “Payee” means the person registered in the PayDo system who receives a payment from the Customer under the PayDo Mass Payments service in accordance with these Terms.

1.25. “Payer” means sender of funds to the Customer’s PayDo IBAN for Recall purposes.

1.26. “Payment Method” means bank transfer and payment instruments including, but not limited to, credit cards and debit cards.

1.27. “Recall” means a reversal of a particular Transaction on request of the Payer or Payer’s Bank, whereby the funds are reimbursed from the Customer’s PayDo Account to the Payer’s bank account.

1.28. “Refund” means a reversal of a particular Transaction on request of the Customer or Customer’s User, whereby the funds are reimbursed from the Merchant’s PayDo Account to its User;

1.29. “Transaction” means any pecuniary transfer of funds or monetary value from a remitting party to a recipient, encompassing, without limitation, the transmission of cash, electronic money, bank transfers and alternative payment methods, where such transfer constitutes a Payment Transaction as defined under applicable law. Crypto-asset transactions are specifically excluded from the scope of this definition.

1.30. “Software”, “PayDo Software” means any software solutions of any kind employed by PayDo to provide PayDo Services to You and made available to You. This includes, without limitation, PayDo Website, PayDo Account Dashboard, Website and API.

1.31. “URL(s)” means the address of any website(s) owned and operated by the Merchant where the Merchant accepts payments with PayDo Checkout in relation to products or services which the User purchases.

1.32. “Website” means https://www.stage.paydo.com which is used for the provision of PayDo Services.

2. Scope of These Terms

2.1. These Terms establish the terms of opening, use, and termination of Your PayDo Account. Together with our Privacy Policy and any other Agreement(s) referred to therein, they constitute the legal relationship between You and Us. For the use of additional services and our products, You may have to accept additional terms and/or sign separate agreements as notified to You when You are ordering or using such services.

2.2. Any conflicts between these Terms and any agreements signed by the Parties shall be resolved by applying the provisions of such agreements.

2.3. Any conflicts between these Terms and any other terms of use or similar documents shall be resolved by applying the provisions of the document that are more specific to governed relations between the Parties.

3. PayDo Services

3.1. With a PayDo Account, the Customer gets access to the following PayDo services: PayDo IBAN, PayDo Checkout, PayDo Card and PayDo Mass Payments. In order to receive access to the PayDo Services, after opening Your PayDo Account, You may be required to complete verification and/or accept additional Terms of Use and/or agreements.

3.2. With PayDo IBAN, the Customer can send and receive e-money and bank transfers to and from accounts opened by third parties with PayDo as well as accounts opened with third-party financial institutions, and exchange currency against available currencies according to relevant rates in the PayDo Account Dashboard.

3.3. With PayDo Checkout, the Customer can accept payments from Users on its Project, which is integrated via API. PayDo Checkout is only available for corporate customers.

3.4. With PayDo Mass payments, the Customer can create multiple instant payments to Payees in a PayDo Account Dashboard or integrate automated payments to Payees on his Project via API. PayDo Mass Payments is only available for corporate customers.

3.5. With PayDo Card, You can use Your PayDo Account balance in order to initiate payments in Points-of-Sale, that accept respective payment cards. PayDo Card is only available for individual customers.

4. Opening Your PayDo Account

4.1. PayDo provides the Services through the PayDo Account Dashboard accessed by the Customer on the PayDo Website. For the avoidance of doubt, by accessing Your PayDo Account Dashboard, You are accessing your PayDo Account.

4.2. You may only open one PayDo Account for one legal entity/individual.

4.3. You may only open a PayDo Account if it is legal to do so in Your country of residence. By opening a PayDo Account, You represent and warrant to us that Your opening of a PayDo Account does not violate any laws or regulations applicable to You. You shall indemnify us against any losses We incur in connection with Your breach of this section.

4.4. To open a PayDo Account, the Customer shall accept these Terms, undergo the registration procedure, pay the setup fee as mentioned in Annex 1 hereto, as well as the Verification procedures as stipulated in the Verification Process Section. During the registration to open a PayDo Account, You are obligated to accept this Agreement and provide Your Data for collection and processing to enable PayDo to perform its duties as an e-money institution, including, without limitation, its regulatory, AML/CTF, and KYC duties.

4.5. Under certain circumstances, as a security measure, We may restrict access to Our Website, PayDo Account Dashboard and Your PayDo Account from one or several IP addresses until such circumstances are clarified.

4.6. We reserve the right to refuse any request to open a PayDo Account. The Customer may be notified of such a decision, but We reserve the right not to disclose the reason for such a decision, as well as PayDo, will not be liable for any compensation in that regard.

4.7. All information You provide during the Verification process or any time thereafter must be accurate and truthful.

4.8. After the successful verification process, You agree to pay the setup fee invoice to activate Your PayDo account.

4.9. If you are using PayDo Checkout and/or PayDo Mass Payments, in addition to these Terms, you shall be bound by respective agreement with PayDo. Your use of PayDo Checkout and/or PayDo Mass Payments shall be governed by these Terms only to such extent, that does not contradict such separate agreement.

4.10. Electronic money accounts are not bank accounts. By signing this Agreement, You acknowledge that the UK’s Financial Services Compensation Scheme (FSCS) does not apply to Your PayDo Account. However, all Your funds are safeguarded by our UK and EU partner banks and kept separately from Our operational funds. The electronic money on a PayDo Account belongs to the legal entity which is registered as the PayDo Account holder. Nobody other than PayDo Account holders has any rights in relation to the funds held in a PayDo Account, except in cases of succession. You may not assign or transfer Your PayDo Account to a third party or otherwise grant any third party a legal or equitable interest over it.

5. Verification Process

5.1. Before the opening of Your PayDo Account, You will need to go through the verification process in Your PayDo Account Dashboard. You will be required to provide all the information according to the procedure in the PayDo Account Dashboard. You agree to comply with any and all of Our reasonable requests and necessary requirements for further information.

5.2. You authorise Us to make any inquiries or take any actions We consider necessary to validate and verify information provided by You.

5.3. In the event that You fail to provide information, as requested by Us or We are unsuccessful in receiving satisfactory information to verify Your PayDo Account within one (1) year from our latest request, We reserve the right to refuse to provide PayDo Services.

5.4. PayDo may, at its sole and ultimate discretion, consider and decide that You will not be permitted to open the PayDo Account and use the PayDo Services, on the grounds of, without limitation, applicable legislation, AML/CFT regulations and standards, PayDo’s internal procedures and risk appetite.

6. Maintaining Your PayDo Account

6.1. You must ensure that the information provided by You toPayDo is always accurate and up to date and We shall not be liable for any loss arising out of Your failure to do so. We may ask You at any time to confirm the accuracy of Your information or to provide documents or other evidence.

6.2. In the case of any change In your business structure, equity structure, ownership, leadership or any other material change, you shall Inform PayDo of such change immediately but no later than 3 business days. Your failure to Inform PayDo of such changes shall constitute valid grounds for immediate termination of this Agreement by PayDo.

6.2.1. In the event of such changes, as described in cl. 6.2. PayDo reserves the right to temporary suspend transactions in Your PayDo account in whole or in part, until the compliance with relevant legislation and regulation may be assured.

6.2.2. The PayDo reverses the right to terminate this Agreement, if as a result of changes, described in cl. 6.2., continuation of the service provision to You becomes in breach of, without limitation, relevant legislation, regulation, PayDo’s internal procedures and risk appetite.

6.3. We may contact You via Communication channels with information or notices regarding Your PayDo Account. It is Your responsibility to regularly check the proper functioning of Your email account or other methods of communication that You have registered with Your PayDo Account and to retrieve and read messages relating to Your PayDo Account promptly. We shall not be liable for any loss arising out of Your failure to do so.

6.4. Payments and transfers received and sent, together with the fees charged as well as currency exchange history, are displayed in Your PayDo Account Dashboard. You should check Your PayDo Account balance and payment history regularly. You should report any irregularities or clarify any questions You have as soon as possible by contacting us via Communication channels.

6.5. PayDo may request any information or additional evidence from the Customer regarding any transaction(s). Without giving a reason or the right to compensation, the Company reserves the right to unilaterally and at its own discretion, refuse to process any such transaction, suspend or cease the Services provision, in case the Company considers that the associated transaction(s) is(are) suspicious and/or linked to the illegal incomes legalisation, terrorist activities sponsorship, fraud and/or other illicit and criminal practices.

6.6. Your PayDo Account supports storing and transacting in e-money nominated in multiple currencies with the subsequent ability to make currency exchange according to actual rates in the PayDo account. The list of available currencies will be available after Account activation.

6.7. Your PayDo Account may be subject to payment and/or withdrawal limits, such limits may be changed from time to time at our sole discretion, with at least 2 business days prior notification to You. Without prejudice to the aforementioned, PayDo reserves the right to impose any payment and/or withdrawal limits onto Your PayDo Account without any prior notification to You if such limits are the result of regulatory and/or contractual obligations placed upon the PayDo.

6.8. In case of a recall, refund, or any other charges resulting in a negative balance in Your PayDo Account, You will be required to pay off such a negative balance. Failure to do so is a breach of these Terms. Repayment of the negative balance is due immediately without notice. We reserve the right, at any time, to send You reminders or to take other debt collection measures, including but not limited to mandating a debt collection agency or solicitors or pursuing the claim in court. We reserve the right to charge You the expenses We reasonably incur in connection with any debt collection or enforcement efforts.

7. Team access

7.1. You shall be entitled to grant access and/or control, whether in whole or in part, to the PayDo Account to duly authorised third parties, designated as Team Members, exclusively through the prescribed functionality and procedures (“Team Access”) set forth herein.

7.1.1. Any authorization of the third person to access and/or control to Your PayDo Account that is done not through the way of Team Access shall be deemed a breach of this Terms.

7.2. You hereby acknowledge and agree that by granting access to the Team Member to the Principal’s PayDo Account, the You appoint such Team Member as the Your authorised representative dealings with PayDo within the scope of permissions and limitations set out by You, and any actions undertaken by the Team Member within the scope of permissions and limitations established byYou shall be deemed binding upon and attributable to You in relation to PayDo and/or any other third party.

7.3. You, through the PayDo Account Dashboard, possess the authority to generate an Invite for the purpose of granting a Team Member access to the Account Holder’s PayDo Account, provided that such access shall be restricted to those activities specifically authorised by You at the time of Invite creation, and further provided that the Team Member shall only obtain access to the PayDo Account upon successful completion of the requisite registration process.

7.4. The Team Member(s) shall fulfil the following requirements in order to be granted access to Your PayDo Account:

7.4.1. they shall be an individual of at least 18 years old at the moment of granting Access;

7.4.2. they shall fulfill the requirements of these Terms, including the Section 24 thereof;

7.4.3. they shall have registered and active PayDo Account;

7.4.4. they shall not have been banned and/or restricted by the PayDo at any moment.

7.5. When granting access to Team Member(s), You hereby represent, warrant and undertake that, as of the date of such access being granted and throughout the duration of their access to Your PayDo Account, the following is true:

7.5.1. the Team Member has been duly and properly authorised by You to perform such actions as You have enabled through the Team Access functionality;

7.5.2. the Team Member is not subject to any national or international financial sanctions, and otherwise does not breach Section 24 hereof;

7.5.3. the Team Member is not less than 18 years old;

7.5.4. The Team Member is duly notified of these Terms, including without limitation Annex 3 thereto, and any subsequent amendments to them.

7.6. When granting access to Team Member(s) You must:

7.6.1. at all times, keep record of their identity, including their proper and valid identification documents and proof of address.

7.6.2. at all time, keep the Team Members duly authorized to perform any and all actions, enabled through the Team Access functionality and keep documental proof of such authorization;

7.6.3. provide, on demand of PayDo within 1 business day, records and documents required by the clauses 7.3.1. and 7.3.2. hereof;

7.6.4. continuously monitor the activity of the Team Member with regard to Your PayDo Account in order to ensure their compliance with these Terms, including without limitation Annex 3 thereto, and Applicable Law.

7.7. PayDo shall be entitled, at its sole discretion and at any time whatsoever, to require the Team Member to undertake and complete the Verification procedure in accordance with these Terms, and any refusal or failure by the Team Member to complete such Verification procedure shall constitute sufficient grounds for PayDo to terminate said Team Member’s access to Your PayDo Account forthwith.

7.8. You hereby acknowledge, warrant and represent that You shall be solely and unconditionally responsible and liable for any and all acts, omissions, conduct and operations of the Team Member(s), including without limitation any breach of these Terms, any agreements between the Principal and PayDo, and/or any applicable laws, regulations or statutory requirements arising from or in connection with the Team Member’s actions, and You hereby irrevocably and unconditionally waive any right to disclaim or otherwise avoid such liability.

7.9. The Parties hereby acknowledge and agree that PayDo shall be fully and unconditionally released, discharged and held harmless from any and all liability, claims, demands, damages, costs, expenses, actions and causes of action whatsoever arising from or in connection with any acts, omissions, conduct or activities of the Team Members.

7.10. PayDo shall not be, and shall not under any circumstances whatsoever be deemed to constitute, a Party to any dispute, claim, controversy or proceedings of whatsoever nature arising between You and the Team Member.

7.11. You shall have the unilateral right, at Your sole discretion, to terminate the Team Member’s access to Your PayDo account with immediate effect, and PayDo shall not bear any liability whatsoever for any losses, damages, or detriment, whether direct or consequential, that may be incurred by You and/or the Team Member arising from or in connection with such termination.

7.12. PayDo shall be entitled, at its sole discretion, to forthwith terminate the Team Member’s Access to Your PayDo Account and/or the PayDo Services in their entirety upon any breach of these Terms by such Team Member and/or You.

7.13. PayDo shall have the right, at its sole discretion, to immediately terminate Your access to the Team Access functionality in the event of Your breach of these Terms and/or where PayDo has reasonable grounds to suspect Your abuse and/or misuse of such functionality.

8. Keeping Your PayDo Account Safe

8.1. You must take all reasonable steps to keep Your PayDo Account password and any other security features safe at all times and never disclose them to anyone. Our representative will never ask You to provide Your password to us or a third party. Any message You receive or website You visit that asks for Your password or other security features, other than the PayDo Website or a PayDo Checkout, should be reported to us. If You are in doubt whether a website is genuine, You should contact Customer Service. It is advisable to change Your password regularly (at least every three (3) to six (6) months) to reduce the risk of a security breach in relation to Your PayDo Account. We also advise You not to choose a password that is easily guessed from information someone might know or gather about You or a password that has a meaning. You must never allow anyone to access Your PayDo Account or watch You accessing Your PayDo Account. You must comply with the security procedures We tell You about from time to time.

8.2. If You have any indication or suspicion of Your PayDo Account, login details, password, or other security feature being lost, stolen, misappropriated, used without authorisation, or otherwise compromised, You are advised to change Your password. You must contact Customer Service without undue delay on becoming aware of any loss, theft, misappropriation, or unauthorised use of Your PayDo Account, login details, password, or other security features. Any undue delay in notifying us may not only affect the security of Your PayDo Account but may result in You being liable for any losses as a result where Your failure to notify us is intentional or grossly negligent. If You suspect that Your PayDo Account was accessed by someone else, You should also contact the police and report the incident.

8.3. We may suspend Your PayDo Account or otherwise restrict its functionality on reasonable grounds relating to the security of the PayDo Account or any of its security features or if We reasonably suspect that unauthorised or fraudulent use of Your PayDo Account has occurred or that any of its security features have been compromised. We will notify You of any suspension or restriction and of the reasons for such suspension or restriction in advance or, where We are unable to do so, immediately after the suspension or restriction has been imposed unless notifying You would be prohibited by any applicable law or any valid and enforceable order of a governmental entity. We will lift the suspension and/or the restriction as soon as practicable after the reasons for the suspension and/or restriction have ceased to exist, and/or We are permitted to do so by an order of a governmental entity.

8.4. If We think Your PayDo Account is at risk of fraud or a security threat, We will use the fastest and most secure way of contacting You using the details You have provided to tell You what You need to do to help deal with that risk.

8.5. You must take all reasonable care to ensure that Your email account(s) are secure and only accessed by You, as Your email address may be used to reset passwords or to communicate with You about the security of Your PayDo Account. In case any of the email addresses registered with Your PayDo Accounts are compromised, You should, without undue delay after becoming aware of this, contact Customer Service and also contact Your email service provider.

8.6. Irrespective of whether You are using a public, a shared or Your own computer to access Your PayDo Account, You must always ensure that Your login details are not stored by the browser or cached or otherwise recorded. You should never use any functionality that allows login details or passwords to be stored by the computer You are using.

8.7. Additional products or services You use may have additional security requirements and You must familiarise Yourself with those as notified to You.

9. Closing Your PayDo Account

9.1. You may close Your PayDo Account at any time by contacting Customer Service. However, if You have available funds in Your PayDo Account, You may be required to complete Verification before being able to withdraw funds. Transactions and fees for transactions undertaken before You close Your PayDo Account (including those transactions that are not revocable and have been initiated but not completed before the closure of Your PayDo Account) will not be refunded. We have the right to change the fees immediately if such a measure is required by our providers and/ or other business parties or if there are any other urgent events (financial losses from the provision of the services, accounts maintenance, etc.) with usually five business days prior notice to that change in the ordinary course.

9.2. If Your PayDo Account holds a balance at the time of its closure, You shall withdraw Your funds no later than 30 calendar days after Your PayDo Account closure, during which Your PayDo Account will be accessible solely for the purpose of withdrawing the remaining balance. You can submit a request to withdraw Your funds to Your other account in another financial institution, We also have the right to request documents confirming that this account belongs to You. After the expiry of this period, You will not be able to access Your PayDo Account, but You may withdraw any remaining funds by contacting Customer Service and requesting that the funds be sent to You in a manner that is reasonably acceptable to us.

9.3. You may access the transaction history of Your PayDo Account for the six years from the date of the closure of Your PayDo Account by contacting PayDo Customer Service with respective requests.

9.4. We reserve the right to carry out any necessary money laundering, terrorism financing, fraud or other illegal activity checks and other applicable legislation before authorising any withdrawal of Your funds, including in relation to returning any funds to You after You have closed Your PayDo Account.

9.5. Due to the effect of applicable law it may not be possible to reclaim any funds more than six years after Your PayDo Account has been terminated. We recommend that You reclaim any funds in Your PayDo Account as soon as possible after Your PayDo Account is closed.

9.6. PayDo reserves the right to suspend the withdrawal transaction under this Section 8, in fulfillment of our regulatory obligations under the applicable law. PayDo may not notify You of reasons of such suspension, due to the restrictions places upon PayDo by the applicable law.

10. PayDo IBAN

10.1. After activation of Your PayDo account, You can use PayDo IBAN services as follows:

10.1.1. Send and receive e-money and bank transfers from accounts opened by third parties with PayDo as well as accounts opened with third-party financial institutions;

10.1.2. Conduct currency exchange. The currencies available for exchange might change occasionally. Exchange is possible within available currencies according to relevant rates, as presented on the PayDo Account Dashboard;

10.1.3. View information in the PayDo Account Dashboard about transfers received or sent and currency exchange history;

10.1.4. Create balance statements (reports);

10.1.5. Manage Your PayDo Account and PayDo Account Dashboard preferences, such as default currency, security, and notifications.

10.2. Once Your PayDo Account is activated, respective bank details will become available in Your PayDo Account Dashboard. We reserve the right to, under specific circumstances, change the type of Your bank details with 3 days’ prior notice via Our Communication channels in order to ensure compliance with regulatory requirements, maintain operational efficiency, or protect against security risks.

10.3. Fees for PayDo IBAN services are described in the relevant E-money Payment Service Agreement.

10.4. You cannot cancel a completed Transaction. If You need to reverse a completed outgoing transfer, You have to notify us on our Communication channels. The notice should include information on the initial Transaction, as well as the Transaction identification number, date, and payment purpose.

10.5. In the case of an incoming transfer to Your PayDo Account, the Payer cannot cancel a completed transfer. In this case, the Payer may request a Recall through PayDo and/or Payer’s bank. However, We provide no guarantee that the Recall will be processed by PayDO and/or Payer’s bank.

10.6. If We receive a Recall request, We then contact the Customer, and the Customer may preferably provide us with evidence of the service provided and/or other supporting documentation in a specific case within 5 business days.

10.7. If the Customer agrees with the Recall request, We shall continue in accordance with instructions on the Transaction from the amount payable to the Customer and transfer the Recall amount to the Customer’s Payer.

10.8. If the Customer refuses the Recall request, we may request sufficient evidence and arguments regarding the service performed.

10.9. If the Customer fails to respond during the 5 business days or the Payer provides sufficient evidence of non-provided services/products, We reserve the right to reverse the transaction and charge the additional fees from the Customer (if applicable).

10.10. We are entitled by informing You to unilaterally decline any suspicious or fraudulent Transaction and refund the Transaction amount. In such cases, as and where required by law, We shall report a fraudulent Transaction to the competent authorities.

10.11. Where You fall victim to FPS authorised push payment (APP) fraud committed within UK payment networks, PayDo will adhere to Payment Systems Regulator rules concerning mandatory reimbursement of APP fraud. In accordance with the latter, in order to qualify for reimbursement, You are required to adhere to the PSR’s Consumer Standard of Caution when executing payments.

10.12. If You’ve been a victim of an APP scam, then You should report it to the police, or otherwise give Us your permission to raise Your claim to the police. If You decline, We may not reimburse you.

10.13. PayDo may, where permitted under the payment network rules, apply an excess of up to GBP 100 per claim with a maximum reimbursement limit of £85,000..

10.14. In the case that you, the customer, fall victim to an APP scam and authorise a payment via a non-UK payment network that is not subject to mandatory reimbursement, PayDo will review each case individually and any decision on reimbursement will be made on a case by case basis, in accordance with relevant laws and regulations.

10.15. We reserve the right to reject reimbursement request in the following cases:

10.15.1. You acted fraudulently or dishonestly.

10.15.2. You were very careless when making the payment, including being untruthful during our scam warning flows, or failing to complete basic checks requested by us.

10.15.3. You don’t share all relevant information reasonably requested by Us during the APP scam claim investigation.

10.15.4. It is a civil dispute between You and the counterparty, rather than involving criminal fraud or dishonesty.

10.15.5. The payments were made for illegal purposes.

11. Acceptable use of Your PayDo Account

11.1. We will not provide services if Your activity corresponds to any goods and services category set out in Annex 2. Your engagement and/or connection (including, without limitation, procurement, advertising, facilitation, consulting and transportation) with goods and services set out in Annex 2 during the term of these Terms shall be deemed as a breach of these Terms and serve as a grounds for immediate, unilateral termination of these Terms by the PayDo. You shall be liable for any and all expenses, losses, fines and other damages incurred by PayDo as a result of your engagement and/or connection with goods and services set out in Annex 2.

11.2. It is strictly forbidden to make payments to or to receive payments from persons or entities offering illegal gambling services, including (but not limited to) illegal sports betting, casino games, and poker games. It is strictly forbidden to send or receive payments as consideration for the sale or supply of weapons (including without limitation, knives, guns, firearms or ammunition), satellite and cable TV descramblers, material which incites violence, hatred, racism or which is considered obscene, government IDs and licences including replicas and novelty items and any counterfeit products, unregistered charity services, items which encourage or facilitate illegal activities, prepaid debit cards or other stored value cards that are not associated with a particular Customer and are not limited to purchases of particular products or services, third party processing or payment aggregation products or services, multi-level marketing, pyramid selling or Ponzi schemes, matrix programmes or other “get rich quick” schemes or high yield investment programmes, goods or services that infringe the intellectual property rights of a third party, un-coded/miscoded gaming, timeshares or property reservation payments (On and Off Plan). We may suspend or terminate Your PayDo Account at any time or refuse to execute or reverse a transaction if We believe that You directly or indirectly use or have used Your PayDo Account for or in connection with illegal gambling transactions. This list is not exhaustive, and it is Your responsibility to ensure that You do not use our services for transactions that may be considered illegal in Your jurisdiction.

11.3. You further acknowledge and agree that We may, from time to time, at Our own discretion, amend the Restricted Activities List (Annex 2).

11.4. It is strictly forbidden to use Your PayDo Account for any illegal purpose,s including but not limited to fraud and money laundering. We will investigate and report any suspicious activity to the relevant law enforcement agency. You are prohibited from using Your PayDo Account in an attempt to abuse, exploit or circumvent the usage restrictions imposed by PayDo or a third party Provider regarding the services it provides.

11.5. It is strictly forbidden to use your PayDo Account for transactions which involve the exchange of financial or other assets between individual users without the involvement of a centralised authority or intermediary, also known as “P2P transactions”, which include the exchange of goods, crypto-assets, services and other assets.

11.6. A list of prohibited countries to receive and send payments is provided as Annex 1 hereto. We may, from time to time, at Our own discretion, amend the prohibited countries list with or without any prior notice to You. It is Your responsibility to regularly check the list of prohibited countries and amend your activity respectively. If You conduct or attempt to conduct any transaction in violation of the prohibitions contained in this section, We reserve the right to reverse the transaction and/or close or suspend Your PayDo Account.

11.7. We may, at our sole discretion, cease service to certain activities not mentioned above, and We will endeavour to give You one week’s notice of such termination. As soon as You receive a notice of termination of cooperation with You, and in the event that there are no claims against You in the form of refunds, recalls, or violations, You will be able to withdraw all available funds from Your PayDo account, within 5 business days, to Your name account in another financial institution until the account will be closed.

11.8. We may also prohibit transactions with the specific persons and entities that are subject to international financial sanctions and/or other restrictive measures immediately as such sanctions or restrictive measures are imposed, with or without prior notification. PayDo bears no responsibility for Your breach of any sanction or restrictive measures regimes that apply to You in any relevant jurisdiction.

11.9. You are forbidden to use the Account or conduct any activities or use any banking and non-banking instruments as follows:

11.9.1. to receive SEPA, Cross-border, TARGET 2, faster payments, CHAPS in the form of banking payments from individual persons related to gambling, trading and other regulated activities; and

11.9.2. to make SEPA, Cross-border, TARGET 2, faster payments, CHAPS in the form of banking payments to individual persons related to gambling, trading and other regulated activities.

11.9.3. to receive and make FPS payments to individuals.

11.10. If You are a legal entity, then you are permitted to:

11.10.1. to make and receive SEPA, Cross-border, and TARGET 2 in the form of banking payments to and from legal entities;

11.10.2. to make SEPA, Cross-border, and TARGET 2 in the form of banking payments to individuals as business expenses only (IT, professional services provided to the Customer, etc);

11.10.3. to receive and make FPS payments to legal entities;

11.10.4. to use PayDo Mass Payments to make outgoing transfers to individual persons for purposes other than stated in Clause 12.10.2.;

11.10.5. to use only PayDo Checkout to receive payments from individual persons.

11.11. If You are an individual, then you are permitted to:

11.11.1. to make and receive SEPA, Cross-border, and TARGET 2 in the form of banking payments to and from legal entities;

11.11.2. to make SEPA, Cross-border, and TARGET 2 in the form of banking payments to individuals as business expenses only (IT, professional services provided to the Customer, etc)

11.12. In case of breaching the rules and obligations stated in Clauses 11.9. and 11.10., We reserve the right to close Your PayDo Account and the Agreement may be terminated by Us unilaterally for compliance reasons without creating any liability for PayDo.

11.13. In case of breaching the rules and obligations specified in Clauses 11.9. and 11.10., We reserve the right to impose penalties on You in our sole discretion and cancel payments according to the provisions foreseen by the Agreement.

12. Fees

12.1. Fees for the PayDo IBAN are provided in the PayDo Account Dashboard and/or PayDo Website will become effective after Your PayDo Account successful verification.

12.1.1. If any separate agreement(s) between You and PayDo stipulates fees that differ from that provided in the PayDo Account Dashboard and/or PayDo Website, such provisions of a separate agreement(s) shall prevail above these Terms and/or fees provided in the PayDo Account Dashboard and/or PayDo Website.

12.2. Fees for PayDo Mass Payments and PayDo Checkout are stated in the relevant agreement between You and PayDo and will become effective after submitting the Customer’s website via Projects in the PayDo Account Dashboard.

12.3. Any payments under these Terms are indicated, excluding VAT and any other applicable taxes. Any taxes applicable at law should be paid by You in addition to the Fees charged.

12.4. The Fees may be reviewed and changed from time to time at Our sole discretion. Also, We have the right to change the Fees for certain categories of business. We have the right to change the Fees immediately if such a measure is required by our providers and/or other business parties or if there are any other urgent events (financial losses from the Services provision, accounts maintenance, etc.). Amended Fees become applicable from the moment of their publication on the PayDo Website.

12.5. Contractual penalties under these Terms and relevant agreements (if any) must be paid in addition to any amounts provided for damages or fulfilment of obligations determined in these Terms and relevant agreements. Payment of a contractual penalty does not release You from the fulfilment of the obligations.

12.6. Where any request, transaction, disputed transaction, arbitration, or reversed transaction involves third-party costs, You remain liable for such costs (and they will be deducted from Your PayDo Account or can also be otherwise charged to You).

13. E-money

13.1. We issue e-money at the rate of 1:1, on the receipt of funds from You, without delay, under the applicable regulations governing such activity, including, without limitation, EMR. The conversion of different currencies occurs in the corresponding units of electronic money (Euro in electronic Euro, GBP in electronic GBP, US dollars in electronic US dollars, etc.).

13.2. We will redeem either in part or in full the monetary value of the e-money on Your PayDo Account, at any time, following the instructions given by You.

13.3. You hereby represent and confirm that You are clearly and duly noted of these conditions of redemption, including any fees relating hereto, before being bound by these Terms.

13.4. When You make a request for redemption on, or up to 1 (one) year after, the date of the termination of these Terms or Your PayDo Account, We will redeem the total monetary value of the e-money held.

13.5. When You request redemption more than 6 (six) years after the date of these Terms forced or Your PayDo Account termination, We will not be required to redeem at par value or the initial price, nor at any time, the monetary value of e-money held.

13.6. We reserve the right to carry out any necessary ML/TF, fraud, and other illegal activity checks before authorising any redemption or transfer of funds to You, including returning any funds after the termination of these Terms or Agreement or Your PayDo Account.

13.7. We do not guarantee the availability of any particular redemption method and may make changes to or discontinue a particular redemption method at any time as long as there is at least one redemption method available to You.

13.8. When the redemption is received by You through the involvement of any other payment service provider (e.g. the bank where You hold the beneficiary bank account or the international payment systems or those third parties whose payment channels, including without limitation digital wallets, are used to carry out any transaction), We will not be responsible for the redemption payment once the funds are received by Your payment service provider.

13.9. After Our redemption of funds approval, You have to ensure that the payment details for the transfer are accurate and complete. In the instance where You provide Us with incorrect details, We will not be held liable for redemption funds sent to the incorrect payment account or instrument. We reserve the right to charge You in case You request Our assistance in transferring money from an incorrect payment account to the correct one, and this is subject to Your wrong provision of details. However, We cannot guarantee that the reclaim efforts will be successful.

13.10. It is deemed that You are the named account holder of the account, to which You will instruct Us to transfer the funds in the case of a redemption request by Your end. Any violation of this requirement shall be treated as a fraudulent act without prejudice to claiming further damages. If We are required to investigate a redemption for the transfer of funds to a payment account or instrument that is not under Your name, We reserve the right to charge You an extra fee.

13.11. The redemption will be in the initial currency (the requested currency may be agreed upon by the parties) and via a bank transfer to an account designated by the Customer. In the instance where the redemptions are made to an account that is in another currency than the initial or agreed one, You shall be liable for any currency exchange fees.

13.12. The PayDo shall not be liable for any and all expenses or losses incurred by the Customer and/or any third parties as a result of redemption if such expenses or losses are not a result of PayDo’s breach of this Agreement or if not provided otherwise herein.

13.13. If after the E-Money redemption, Transactions are to be made or Fees incurred exceed Your available funds on Your PayDo Account, We will notify You of such account discrepancies, and You undertake to pay Us on demand for any outstanding amounts owed to Us.

13.14. The E-Money placed into Your PayDo Account shall in no case gain and/or accrue any interest, and You shall not be awarded any benefits in respect of the duration of time that the e-money is held in Your PayDo Account.

14. The Software License

14.1. PayDo grants You a revocable, non-exclusive, non-transferable, geographically limited, non-sublicensable, terminable license to use Our Software in accordance with the documentation accompanying the Software. This license grant includes all updates, upgrades, new versions, and replacement Software for Your use in connection with PayDo services.

14.2. If You do not comply with the description and any other requirements provided by Us, then You will be liable for all resulting damages suffered by You, to Us, and the third parties.

14.3. Unless otherwise provided by applicable law, You consent not to alter, reproduce, adapt, distribute, display, publish, reverse engineer, translate, disassemble, decompile or otherwise attempt to create any source code that is derived from the software.

14.4. You may not, under any circumstances, use the PayDo Software licensed to you herein in any jurisdictions indicated as prohibited in the PayDo Account Dashboard and/or any jurisdictions, countries and/or territories sanctioned by the UNSC, US OFAC, EU or UK HM Treasury.

14.5. Upon expiration or termination of these Terms, any license to the Software and API provided to you shall be deemed revoked, terminated and voided from the moment of the Agreement termination, and You will immediately cease all use of any and all PayDo Software.

15. Intellectual Property

15.1. Other than the express licenses granted by these Terms, We do not grant any kind of right or license of PayDo Services provision or any Intellectual Property (IP) rights.

15.2. Each party shall retain all ownership rights, title, and interest in and to its own products and services and all IP rights therein, subject only to the rights and licenses specifically granted herein.

15.3. You shall in no way represent, except as specifically permitted under these Terms, that You have any right, title, or interest in or to Our IP.

16. Confidential Information

16.1. The parties acknowledge that in their performance of their duties hereunder, either party may communicate to the other certain confidential and proprietary information, including without limitation information concerning PayDo’s Services provision and the knowhow, technology, techniques, or business or marketing plans related thereto all of which are confidential and proprietary to, and trade secrets of, the disclosing party.

16.2. For the purposes of these Terms, “Confidential Information” means information that belongs to Us and which is secret, imparted in confidence, or of a confidential nature or otherwise stated to be confidential, including but not limited to:

16.2.1. details of Our Customers;

16.2.2. technical information, computer code and algorithms, research and development plans, inventions, applications, and/or any intellectual property used, owned or employed by Us in or for any of their respective businesses;

16.2.3. information relating to Our business, affairs, and finances;

16.2.4. any information and/or data that We are obliged to keep confidential as a consequence of its dealings with their clients and/or any other third party.

16.3. Confidential Information does not include information that:

16.3.1. is public knowledge at the time of disclosure by the disclosing party;

16.3.2. becomes public knowledge or known to the receiving party after disclosure by the disclosing party other than by breach of the receiving party’s obligations under this section or by breach of a third party’s confidentiality obligations;

16.3.3. was known by the receiving party prior to disclosure by the disclosing party other than by breach of a third party’s confidentiality obligations;

16.3.4. is independently developed by the receiving party.

16.4. As a condition to the receipt of the Confidential Information from the disclosing party, the receiving party shall:

16.4.1. not disclose in any manner, directly or indirectly, to any third party any portion of the disclosing party’s Confidential Information;

16.4.2. not use the disclosing party’s Confidential Information in any case except to perform its duties hereunder or with the disclosing party’s express prior written consent;

16.4.3. disclose the disclosing party’s Confidential Information, in whole or in part, only to employees and agents who need to have access thereto for the receiving party’s internal business purposes (where applicable);

16.4.4. take all necessary steps to ensure that its employees and agents are informed of and comply with the confidentiality restrictions contained in the Terms;

16.4.5. take all necessary precautions to protect the confidentiality of the Confidential Information received hereunder and exercise at least the same degree of care in safeguarding the Confidential Information as it would with its own confidential information, and in no event apply less than a reasonable standard of care to prevent disclosure.

16.5. Without the prejudice to afforementioned, the PayDo shall have the right to disclose the Confidential Information to other financial institutions, in order to facilitate Your transaction(s) and/or fulfill other obligations.

16.6. PayDo shall also have the right to disclose the Confidential Information to regulatory or other government bodies, professional associations and other person, if prescribed to do so by relevant legislation, court order or other binding legal act.

17. Indemnification

17.1. You agree to indemnify, defend, and hold harmless Us, Our parent, affiliates, officers, directors, agents, employees, and suppliers from and against any lawsuit, claim, liability, loss, penalty, or other expense (including attorneys’ fees and cost of defence) they may suffer or incur as a result of:

17.1.1. Your use of PayDo Services; Your breach of these Terms You enter into with Us or Our suppliers in relation to Your use of Our Services;

17.2. You hereby acknowledge and undertake that in the event any monetary penalty or fine is imposed upon Us or Our providers arising from or in connection with Our processing of Your transactions, You shall be fully and unconditionally liable for such penalty or fine and shall forthwith indemnify and reimburse Us for the entire amount thereof. You shall furthermore indemnify Us for any and all direct and indirect losses, costs, damages and expenses (including, without limitation, legal and professional fees) incurred by Us or Our providers, whether directly or indirectly, in relation to such penalty or fine.

18. Limitation of Liability

18.1. We shall not be held liable to You or any third party for any consequential, indirect, incidental, reliance, or exemplary damages arising out of or relating to these Terms or Our Services, whether foreseeable or unforeseeable, and whether based on breach of any express or implied warranty, breach of contract, misrepresentation, negligence, strict liability in tort, or other cause of action, including but not limited to, damages for loss of data, goodwill, profits, investments, use of money, or use of facilities; interruption in use or availability of data; stoppage of other work or impairment of other assets; or labour claims.

18.2. We assume no liability for Your failure to perform in accordance with these Terms or any results caused by Your acts, omissions, or negligence, or a subcontractor or an agent of the Customer or an employee of any of them, nor shall We have any liability for claims of the third parties, including but not limited to, claims of the third parties arising out of or as a result of, or in connection with, Your services, messages, programs, promotions, advertising, infringement or any claim for violation of copyright, trademark or other IP rights.

18.3. Under no circumstances shall Our total aggregate liability to You or any third party arising out of or related to the Terms exceed the direct damages suffered by such party in an amount equal to the amounts paid/payable by You to Us under the Terms.

19. Disclaimer of Warranties

19.1. Our Services are provided “AS IS” without any warranty whatsoever. We disclaim all warranties, whether express, implied, or statutory, to You regarding any matter whatsoever, including all implied warranties of Customer’s ability to fit for a particular purpose and non-infringement of the third party rights. No oral or written information or advice given by Us or Our employees or representatives shall create a warranty or in any way increase the scope of Our obligations.

19.2. You acknowledge that Our Services are a computer network-based service, which may be subject to outages and delay occurrences. As such, We do not guarantee continuous or uninterrupted access to Our Services. Without prejudice to the aforementioned, PayDo endeavours to follow strict service level standards and business continuity arrangements to ensure uninterrupted access to PayDo Services. PayDo also endeavours to apply its best efforts to restore your access to PayDo Services as soon as possible.

19.3. You further acknowledge that access to Our Website or Our Services may be restricted for maintenance.

20. Validity, Amendment, Term and Termination of the Terms

20.1. These Terms shall be in effect from the moment of your Acceptance of these Terms.

20.2. Your continuous use and access of the PayDo Account and PayDo Services shall constitute a continuous unconditional acceptance of these Terms, including any and all amendments valid on the date of such use and access.

20.3. PayDo has the right to ammed these Terms at any time within its sole discretion. Any amendments to these Terms shall go into effect 7 days after publication thereof on the PayDo Website and/or PayDo Account Dashboard. PayDo may or may not provide You with a notice of such amendment, however, the validity of such amendment shall not, in any way, depend on PayDo notification to You. You are solely responsible for continuously acknowledging Yourself with the relevant Terms of Use on the PayDo Website and/or PayDo Account Dashboard.

20.4. By way of derogation and limitation of clause 18.3. hereof, the PayDo reserves the right to amend Annex 1 and Annex 2 hereto at any time and effect such changes immediately upon publication if such amendments are required by any relevant legislation, court order, regulatory body order and/or any other binding legal act. Such amendment under clause 18.4. shall not grant you the right for expedited termination under clause 18.5. hereof.

20.5. In the case of any amendments to these Terms that You do not agree and accept, You have the right to, within seven days of such amendments, terminate these Terms with a notice, 3 business days prior to the expected termination date. During the aforementioned period, the provisions of the Terms, as valid before such amendment, shall apply to You.

20.6. Without prejudice to cl. 18.4. hereof, You have the right to terminate this Terms at any time by providing PayDo a notice no less than 30 calendar days before expected date of such termination.

20.7. We may terminate the Terms or block and/or suspend PayDo Services provision and/or any payment transaction fulfilment if any of the following occurs:

20.7.1. We are required by an order from any regulatory body, Acquirer, Card Organization, or any other related party to cease providing Our Services;

20.7.2. If We determine that Your use of Our Services carries an unacceptable amount of risk, including credit or fraud risk;

20.7.3. Any other legal, reputational, or security risk or other risk-based reason exists at Our discretion.

20.8. After termination by either party as described above, You shall no longer have access to and shall cease all use of Our Services.

20.9. Any termination of the Terms does not relieve You of any obligations to pay any fees, costs, penalties, recalls or any other amounts owed by You to Us as provided hereunder, whether accrued prior to or after termination.

20.10. Upon the Terms termination:

20.10.1. Any outstanding and unpaid fees and charges to PayDo shall become immediately due and payable;

20.10.2. We shall effect redemption to You of all outstanding e-money in Your PayDo Account that is due to You as of that date.

20.10.3. the Parties shall cease to use the intellectual property elements of the other party hereto, where applicable.

20.10.4. where applicable, You shall deactivate and/or remove the links, interfaces, and any service systems provided to You by Us.

21. Governing Law and Disputes

21.1. Laws and regulations of United Kingdom govern these Terms and documents related to it.

21.2. If possible any disputes, disagreements, or claims arising from the Terms, relating thereto or violation thereof, termination or invalidity, will be previously solved by mutual negotiations in good faith.

21.3. You can file a complaint to PayDo in the following ways:

21.3.1. by email [customercomplaints@stage.paydo.com]

21.3.2. by post letter/courier, to address Cambridge House, 16 High Street, Saffron Walden, Essex, CB10 1AX, United Kingdom.

21.4. We aim to resolve Your complaint and issue Our final conclusions within 15 business days of receiving Your complaint. If We can’t provide a final response within 15 business days for reasons beyond Our control, We will explain to You the reasons for the delay. In any event, We will send You a final response within 35 business days of receiving Your complaint.

21.5. If You remain dissatisfied with Our final response, You may be eligible to refer Your complaint to the Financial Ombudsman Service (FOS) or to take Your case to the court of United Kingdom.

21.6. You can contact FOS by details as follows:

21.6.1. Website: https://www.financial-ombudsman.org.uk/

21.7. We retain complaint records for a minimum of 3 years from the date the complaint was received.

21.8. If the Merchant has a dispute with its Users about any purchases made using Our Services, then in the first instance, the Merchant must attempt to resolve this directly with its User.

21.9. It is under Our total and full discretion whether to assist the Merchant with any qualifying disputes in the case that the Merchant fails to resolve the dispute with its User.

21.10. If a dispute arises between the Merchant and its User, We shall not be responsible for any claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. We shall not and are not required to mediate or resolve disputes or disagreements between the Merchant and its User.

22. Warranties

22.1. By accepting these Terms, You represent and warrant to the PayDo, that Your execution and fulfilment of these Terms does not and will not put you in breach of any legislative acts, court orders, agreements of any kind and/or other binding legal acts and You hereby undertake to ensure continuous fulfilment of this warranty during the term of these Terms.

22.1.1. If at any moment in time, during the term of these Terms, You become aware that You are in breach of clause 23.1. hereof, You shall immediately notify PayDo of such circumstances. Such breach shall be the valid grounds for immediate termination of these Terms by PayDo.

22.2. By signing these Terms, You represent and warrant to the PayDo, that after the application of reasonable due diligence and to the best of Your knowledge, at the moment of Your Acceptance of these Terms, neither You nor none of the Customer’s UBOs, Shareholders, Directors or Representatives are US Persons, PEPs or subject to sanctions by UNSC, EU, US OFAC, UK HM Treasury or any other governmental body of aforementioned jurisdictions.

22.2.1. If at any moment in time, during the term of these Terms, You become aware that either You or any of the Customer’s UBOs, Shareholders, Directors or Representatives became US Persons, PEPs or subject to sanctions by UNSC, EU, US OFAC, UK HM Treasury or any other governmental body of aforementioned jurisdictions, you must immediately notify the PayDo of this fact. Failure to do so shall constitute a breach of these Terms.

22.3. If the Customer is a legal entity, by accepting these Terms, the person accessing the PayDo Account and/or PayDo Website represents and warrants to the PayDo that they are duly authorised to create legally binding obligations for the Customer and duly authorised to enter into the agreement that these Terms constitute without any relevant limitations.

23. Notices

23.1. Notices to You. You agree that We may provide notices to You by posting them on Our Website (including those sent to Your PayDo Account), emailing them to You, or sending them through postal mail. Notices sent by postal mail are considered received by You within 5 business days of the date We send the notice. Notices posted on the Website (including those sent to Your PayDo Account) or provided in our Communication channels shall be considered to be received by You immediately and/or not later than within 1 business day of the time it is posted on the Website (including those sent to Your PayDo Account Dashboard).

23.2. You shall be solely responsible for receiving, acknowledging, and responding to any notice issued by PayDo. PayDo shall bear no liability for any costs, losses, or damages resulting from your failure to fulfil this obligation.

23.3. Notices to Us. Notices to Us shall be sent by postal mail to the applicable address for notice as provided by Us or by email as designated on the Website.

24. Warranties

24.1. By Accepting these Terms, You represent and warrant to the PayDo that Your execution and fulfilment of these Terms does not and will not put you in breach of any legislative acts, court orders, agreements of any kind and/or other binding legal acts and You hereby undertake to ensure continuous fulfilment of this warranty during the term of this Agreement.

24.1.1. If, at any moment in time, during the term of these Terms, You become aware that You are in breach of clause 23.1. hereof, You shall immediately notify PayDo of such circumstances. Such breach shall be the valid grounds for immediate termination of these Terms by PayDo.

24.2. By accepting these Terms, You represent and warrant to the PayDo that after the application of reasonable due diligence and to the best of Your knowledge, at the moment of Effective Date, neither You nor none of the Customer’s UBOs, Shareholders, Directors or Representatives are US Persons, PEPs or subject to sanctions by UNSC, EU, US OFAC, UK HM Treasury or any other governmental body of aforementioned jurisdictions.

24.2.1. If at any moment in time, during the term these Terms, You become aware that any of the Customer’s UBOs, Shareholders, Directors or Representatives became US Persons, PEPs or subject to sanctions by UNSC, EU, US OFAC, UK HM Treasury or any other governmental body of aforementioned jurisdictions, you must immediately notify the PayDo of this fact. Failure to do so shall constitute a breach of these Terms.

Annex 1 to the PayDo E-money Payment Services Terms and Conditions
Prohibited Jurisdictions List

1. The following jurisdictions shall be deemed as “Prohibited”, and You MAY NOT use PayDo Account and/or PayDo Services in order to conduct Transactions and/or in any other way interact with individuals, legal entities, government bodies, and/or other entities from Prohibited jurisdictions.

2. The list of Prohibited jurisdictions is as follows:

• Abkhazia
• Afghanistan
• Albania
• American Samoa
• Angola
• Anguilla
• Bangladesh
• Belarus
• Benin
• Bolivia
• Botswana
• Burkina Faso
• Burma / Myanmar
• Burundi
• Cabo Verde / Cape Verde
• Cambodia
• Cameroon
• Central African Republic
• Chad
• Comoros (the Union of the Comoros)
• Congo
• Côte d’Ivoire / Côte d’Ivoire (Ivory Coast)
• Crimea (Ukraine)
• Democratic People’s Republic of Korea (DPRK / North Korea)
• Democratic Republic of the Congo
• Djibouti
• Equatorial Guinea
• Eritrea
• Eswatini (Swaziland)
• Gabon
• Gambia
• Ghana
• Guam
• Guinea
• Guinea-Bissau
• Guyana
• Haiti
• Iran
• Iraq
• Jordan
• Kiribati
• Laos (Lao People’s Democratic Republic)
• Lebanon
• Liberia
• Libya
• Macao
• Malawi
• Mali
• Mauritania
• Micronesia (Federated States of)
• Mongolia
• Mozambique
• Namibia
• Nicaragua
• Niger
• Northern Mariana Islands
• Pakistan
• Palau
• Palestine
• Papua New Guinea
• Reunion
• Russian Federation
• Samoa
• Sao Tome and Principe
• Serbia
• Sierra Leone
• Somalia
• South Ossetia
• South Sudan
• Sri Lanka
• Sudan
• Syria
• Tanzania
• Timor-Leste
• Togo
• Tonga
• Trinidad and Tobago
• Tunisia
• Turkey
• Turkmenistan
• Tuvalu
• Uganda
• United States Minor Outlying Islands
• US Virgin Islands
• Venezuela
• Western Sahara
• Yemen
• Zambia
• Zimbabwe

3. This List may be updated and amended by the PayDo as prescribed in the Terms.

Annex 2 to the PayDo E-money Payment Services Terms and Conditions
Prohibited Activities List

1. The following activities, goods and services shall be deemed to be “Prohibited” for the Customer during the term of these Terms validity:

Financial & Trading Services:

• Auctions;
• Binary Options and auxiliary services;
• Cash & foreign exchange;
• Insurance, sales, underwriting, and premiums;
• Lending services & pawnbrokers;
• Unregulated asset trading and management;
• Unregulated crowdfunding;
• Virtual assets services (licensed outside UK).

High-Value Goods & Resources:

• Military and dual-use items;
• Natural resources and derivatives;
• Precious goods (banking metals, precious stones, luxury goods and imitations);
• Sale of motor vehicles or parts;
• Weapons and ammunition.

Regulated Substances & Products:

• Alcohol beverages (production, distribution, financing);
• Biologically active additives;
• Pharmaceutical goods;
• Tobacco and nicotine products.

Services & Professional Activities:

• Aviation services;
• Debt collection;
• Employment and recruitment;
• Hosting and cloud computing;
• Parcel/goods transportation;
• Real estate (agents, managers, rentals);
• Security and personal protection;
• Travel, visa, and immigration services.

Adult & Entertainment:

• Adult entertainment materials;
• Gambling and betting (outside specified jurisdictions);
• Online dating services;
• Prostitution and escort services.

Data & Digital Services:

• Collection/processing of personal/sensitive data;
• Creation of fake social media profiles.

Other Regulated Activities:

• Charitable and social services;
• Medical services;
• Online investment trainings;
• Physic, medium, astrology services;
• Political organizations and campaigns.

2. Any further amendments and modifications to this list may be executed by the PayDo unilaterally, without any consent from the Customer with prior 5-business day notice to the Customer.

Annex 3 to the PayDo E-money Payment Services Terms and Conditions
Team Member’s Terms of Use

1. Definitions

1.1.The capitalised terms, used in this Annex 3 shall have the following meaning:

1.1.1.“Annex” means this Team Member’s Terms of Use, that forms an integral part of the Terms as an Annex 3.

1.1.2.“Access to the Principal’s PayDo Account” means the ability of the Team Member to access and view the information, available in the Principal’s PayDo Account Dashboard.

1.1.3.“Control of the Principal’s PayDo Account” means the ability of the Team Member to make actions with the Principal’s PayDo Account, binding for the Principal and on behalf of the Principal, such as, without limitation, initiating transactions, accessing PayDo Services.

1.1.4.“Invite” means an invite link, shared by the Principal with the Team Member in order to grant such Team Member an access to the Principal’s PayDo Account.

1.1.5.“Principal” means PayDo customer, who has authorised the Team Member to access and/or control Principal’s PayDo Account in specified capacity under the Terms.

1.1.6.“Principal’s PayDo Account” means the PayDo Account maintained by the PayDo for the Principal, access to which it provided by the Principal to the Team Member

1.1.7.“Team Member”, “You” means a natural person, who is accessing the PayDo Website in order to access and/or control the Principal’s PayDo Account, under the authorization from the Principal.

1.1.8.“Terms” means PayDo E-money Payment Services Terms and Conditions.

1.2.Any capitalised terms used in this Annex not specifically defined herein, shall have the meaning ascribed to them in the Terms.

2. Accessing Principal’s PayDo Account

2.1After receiving the Invite from the Principal, You shall undergo a registration process on the PayDo Website, in order to receive access to the Principal’s PayDo Account.

2.2You hereby acknowledge and accept that by using the Invite You agree to be bound by this Annex and the Terms.

2.3You hereby warrant and acknowledge that any and all information provided by You to PayDo during the registration process is true and up to date.

2.4After completing the registration process, You shall receive access to the Principal’s PayDo Account, subject to terms and limitations set out by the Principal, this Annex and the Terms.

2.5You shall not disclose any information, obtained as a result of the access to the Principal’s PayDo Account without the consent of the Principal.

3. Controlling the Principal’s PayDo Account

3.1After the registration process, You shall also receive the ability to Control the Principal’s PayDo Account, subject to permissions and limitations set out by the Principal, this Annex and the Terms.

3.2If provided respective permissions by the Principal, you shall receive the ability to execute transactions, use PayDo Services and otherwise control the Principal’s PayDo Account.

3.3You hereby acknowledge and acceptx that you understand that Your actions when controlling the Principal’s PayDo Account cause direct binding consequences for the Principal.

3.4You hereby warrant that You shall not, at any moment or under any circumstances take any actions outside of Your scope of authorisation and/or if such actions are against the will or best interests of the Principal.

4. Warranties

4.1You hereby warrant and represent that you fulfill at any moment on and after accepting this Annex warranties, set out in the Section 24 of the Terms.

4.2You also hereby warrant and represent that the following that the following is true at any moment on and after accepting this Annex:

4.2.1You are a natural person, at least 18 years old;

4.2.2You have obtained any necessary authorisations from the Principal;

4.2.3You clearly understand the permissions and limitations of the authorisation, given to You by the Principal as well as any order or instruction provided by the Principal

4.2.4You have read, understood and accepted the Terms without any objections.

4.3If at any moment in time, the warranties provided herein shall cease to be met by You, You shall immediately stop any access, control or other usage of the Principal’s PayDo Account, and notify the PayDo of such circumstance no later than 1 (one) calendar day.

5. Liability

5.1You are solely liable for any and all consequences, including, without limitation, any harm, damages, loss, costs or other expenses of Your actions, incurred by the Principal, PayDo and/or any other third party, that are direct or indirect result of Your usage the PayDo Website, PayDo Services and accessing Principal’s PayDo Account.

5.1PayDo shall not be liable, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any direct, indirect, consequential, incidental, special, punitive or exemplary damages, losses, costs, expenses or other liabilities whatsoever arising out of or in connection with Your actions, whether incurred by the Principal and/or any other third party.

5.1PayDo shall not be, and shall not under any circumstances whatsoever be deemed to constitute, a Party to any dispute, claim, controversy or proceedings of whatsoever nature arising between You and the Principal.

5.1The limitations of liability set forth in the Terms shall be applicable, to the maximum extent permissible under applicable law, to any and all relations, obligations and liabilities arising from or in connection with this Annex.

5.1You shall be liable for any breach of this Annex and/or the Terms pursuant to and in accordance with the general liability provisions stipulated in the Terms, which shall apply mutatis mutandis hereto.

6. Other provisions

6.1Verification. PayDo hereby reserves the right to require You to undergo the Verification process pursuant to Section 7 of the Terms, and any refusal or failure to successfully complete such process shall constitute sufficient grounds for PayDo to terminate Your access to and control of the Principal’s PayDo Account.

6.2Application of Terms. The provisions of the Terms shall apply to You, with all necessary modifications and adaptations, to the maximum extent permissible and where reasonably practicable, provided that in the event of any inconsistency or conflict between the Terms and this Annex, the provisions of this Annex shall take precedence and prevail.

6.3Breaches. Any breach of this Annex shall constitute a material breach of the Terms and shall be deemed a fundamental breach thereof.

6.4Access control. You shall be solely responsible and liable for controlling and safeguarding your credentials, used to access and control the Principal’s PayDo Account. YOU ARE PROHIBITED FROM TRANSFERRING YOUR CREDENTIALS TO ANY THIRD PARTIES.

6.5Termination. PayDo shall be entitled, at its sole discretion, to terminate Your access to the Principal’s PayDo Account forthwith in the event of Your breach of this Annex, Terms and/or where PayDo has reasonable grounds to suspect misuse or abuse, and PayDo shall not incur any liability whatsoever for any direct, indirect, consequential or incidental damages, costs or losses arising from or in connection with such termination.